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Overview

The AutoPlay integration automatically syncs your vehicle inventory to Vaile, enabling your AI assistant to provide accurate, real-time information about available vehicles.

Setup

Navigate to IntegrationsInventory in your dashboard to configure AutoPlay.

1. Enable Integration

Toggle the AutoPlay Integration switch to enable inventory syncing.

2. Configure Credentials

Click Configure and enter your AutoPlay credentials:
  • API URL: Your AutoPlay API endpoint
  • API Key: Your AutoPlay API authentication key
Your API key is stored securely and encrypted. It will never be displayed after saving.

3. Run Initial Sync

After saving credentials, click Full Re-sync to perform the initial inventory import.

Sync Types

Incremental Sync (Delta)

Syncs only changes since the last update:
  • New vehicles added
  • Updated vehicle information
  • Vehicles marked as sold/removed
Use when: Running regular updates to keep inventory current.

Full Sync

Re-imports your entire inventory from scratch:
  • Refreshes all vehicle data
  • Ensures complete accuracy
  • Rebuilds the entire inventory database
Use when:
  • Initial setup
  • Resolving data inconsistencies
  • After major inventory changes

Automatic Syncing

Once enabled, Vaile automatically syncs your inventory:
  • 2:00 AM - Early morning sync
  • 2:00 PM - Afternoon sync
Incremental syncs run automatically to minimize processing time.

Manual Sync

You can trigger a sync manually at any time:
  • Sync Now - Run an incremental sync
  • Full Re-sync - Re-import entire inventory
Wait for the current sync to complete before starting a new one. Running multiple syncs simultaneously is not supported.

Sync Status

Monitor your sync progress in real-time:
  • Running - Sync in progress with live vehicle count
  • Completed - Shows new, updated, and deleted vehicles
  • Failed - Displays error message

How It Powers Your Chat

Once inventory is synced, your AI assistant can:
  • Answer questions about available vehicles
  • Provide accurate pricing and specifications
  • Suggest vehicles based on customer preferences
  • Check real-time availability
The assistant automatically uses your latest inventory data to respond to customer inquiries.

Troubleshooting

  • Verify API URL is correct
  • Check API key is valid
  • Ensure AutoPlay service is accessible
  • Confirm sync completed successfully
  • Check that vehicles were processed (see sync stats)
  • Wait a few minutes for data to propagate
  • Run a manual incremental sync
  • If issue persists, run a full re-sync
  • Check AutoPlay for recent updates

Best Practices

  • Run a full re-sync weekly to ensure data accuracy
  • Enable automatic syncing for hands-free operation
  • Monitor sync status after major inventory updates
  • Contact support if syncs consistently fail
Your AI assistant will only recommend vehicles that are currently in your synced inventory, ensuring customers get accurate availability information.