> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vaile.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Testing Your Setup

> Quick guide to verify your Vaile widget is working correctly

## Overview

After installing the widget, run these basic tests to ensure everything is working properly and matches your dealership's needs.

## Basic Testing Checklist

<Checklist>
  <Check>Widget appears on your website</Check>
  <Check>Chat opens and closes smoothly</Check>
  <Check>AI responds to messages</Check>
  <Check>Responses match your brand tone</Check>
  <Check>Lead information saves to dashboard</Check>
  <Check>Mobile experience works properly</Check>
</Checklist>

## Step-by-Step Testing

### 1. Visual Check

Open your website and verify:

* Widget icon appears in bottom-right corner
* Icon matches your brand colors (if customized)
* Widget opens with smooth animation
* Greeting message displays correctly

### 2. Conversation Test

Have a brief conversation with the AI:

1. Click the widget to open chat
2. Send a simple greeting: "Hello"
3. Ask a few business questions:
   * "What are your hours?"
   * "Do you have any SUVs?"
   * "Can I schedule a test drive?"

**What to check:**

* Responses are accurate based on your AI Playbook settings
* Tone matches your brand
* Information is correct (hours, inventory, services)

### 3. Lead Capture Test

Test the lead capture flow:

1. Express interest in a vehicle
2. Provide test information when prompted:
   * Name: "Test Customer"
   * Email: "[test@yourdealership.com](mailto:test@yourdealership.com)"
   * Phone: "555-0100"
3. Complete the conversation

<Warning>
  Use test data only. Delete test leads from your dashboard after testing.
</Warning>

### 4. Dashboard Verification

Check your [Vaile Dashboard](https://app.vaile.ai):

1. Go to **Leads** section
2. Verify test lead appears with correct information
3. View the conversation transcript
4. Delete the test lead

### 5. Mobile Test

Test on your mobile device:

1. Open your website on a smartphone
2. Tap the widget icon
3. Send a test message
4. Verify full-screen mode works properly
5. Check keyboard doesn't block input field

## Brand Alignment Check

Review these aspects of your AI assistant:

* **Tone**: Does it sound like your brand?
* **Terminology**: Uses your preferred language?
* **Policies**: Mentions correct financing, trade-in, service info?
* **Hours**: States accurate business hours?

If anything needs adjustment, update your settings in **Setup** → **AI Playbook**.

## Common Issues

<AccordionGroup>
  <Accordion title="Widget doesn't appear" icon="eye-slash">
    * Verify widget key is correct
    * Check script is installed before `</body>` tag
    * Clear browser cache
  </Accordion>

  <Accordion title="AI provides incorrect information" icon="message-slash">
    * Update AI Playbook with correct details
    * Add specific policies or rules
    * Test again after saving changes
  </Accordion>

  <Accordion title="Leads not appearing in dashboard" icon="database">
    * Check internet connection
    * Verify you're logged into correct dealership
    * Contact support if issue persists
  </Accordion>
</AccordionGroup>

## You're Ready to Launch

Once these basic tests pass, your widget is ready for customers. The Vaile team handles performance monitoring, uptime, and technical optimization.

<Tip>
  Monitor your first few real conversations in the dashboard to see how customers interact with your AI assistant.
</Tip>

## Need Help?

If you encounter any issues:

* Email: [support@vaile.ai](mailto:support@vaile.ai)
* Dashboard: Live chat support
* Guide: [Troubleshooting](/widget/troubleshooting)